Hidden IT Cost Calculator – Winbasic

What Is Your IT Really Costing You?

Answer a few quick questions about your current setup. We'll calculate your estimated hidden IT cost and send the full breakdown to your inbox.

Part 1 of 5 — Business Basics Step 1 of 6

A few quick details so your results are scaled to your actual business - not a generic estimate.

B1 How many staff does your business have?

1-5 employees 6-15 employees 16-30 employees 31-50 employees 50+ employees

B2 What is the average hourly wage of your staff?

Under $30/hr $30–$50/hr $51–$80/hr $80+/hr

B3 Does your business rely on computers and systems to operate?

Yes — everything stops if systems are down Mostly — some things can continue Partially — we could work around it

Please answer all questions before continuing.

"When your systems go down — even for an hour — your staff's wages keep running. The business keeps losing. Here's how much those outages are really costing you."

D1 How many times in the last 12 months have your systems, internet, or key software gone down unexpectedly?

Never 1–2 times 3–5 times More than 5 times Not sure

D2 When an outage happens, how long does it typically take before you're fully back up and running?

Under 1 hour 1–4 hours Half a day or more We've had outages lasting days Not sure

D3 When systems go down, how many of your staff are unable to work properly?

Just me A handful Most of the team Everyone stops

D4 Do you have an IT provider who can start working on an outage within 30 minutes?

Yes — they're on it immediately We log a ticket and wait 1–4 hours We call around to find someone We deal with it ourselves

Please answer all questions before continuing.

"Downtime is the dramatic event. But the bigger cost is the daily slow burn — the minutes lost every time something doesn't work the way it should."

P1 How would you rate the speed and reliability of your computers and software day-to-day?

Constantly frustratingFast and reliable

P2 How often do staff complain about slow systems, software crashes, or tech frustrations?

Rarely A few times a week Daily It's constant

P3 Do your staff have a simple, quick way to get IT help when something goes wrong?

Yes — someone sorts it immediately We log a ticket and wait We ask around We try to fix it ourselves

P4 When staff have a tech problem, how long does it typically take to resolve?

Under 30 minutes A few hours Sometimes days It often doesn't get properly fixed

P5 How old are the majority of the computers your staff use?

Less than 3 years 3–5 years Over 5 years Mix of new and very old

Please answer all questions before continuing.

"A cyberattack isn't just an IT problem. It's a business continuity crisis. And the average Australian small business loses $56,600 per incident — before factoring in reputation damage or compliance fines."

C1 Do your staff use Multi-Factor Authentication (MFA) to log in to email and business systems?

Yes, all staff Some staff No Not sure

C2 When did you last have your IT security reviewed by an external expert?

In the last 12 months 1–3 years ago Never Not sure

C3 Has your business ever received a suspicious email that nearly resulted in a payment or data being sent incorrectly?

Yes, and we nearly fell for it Yes, we caught it Not that we know of Not sure

C4 Do you have cyber insurance?

Yes No Not sure

C5 If your systems were locked by ransomware tomorrow, do you have a tested backup you could restore from?

Yes, tested within the last 3 months We have backups but haven't tested them Not sure No

Please answer all questions before continuing.

"You're paying for IT one way or another — the question is whether you're paying the efficient way, or the expensive way."

I1 How do you currently handle IT support?

Managed IT provider (monthly contract) Break-fix (call someone when things break) Internal staff member We handle it ourselves Mix of the above

I2 Do you know exactly what you're paying for IT each month?

Yes — fixed, predictable cost It varies a lot I'm not sure of the total It's all ad hoc

I3 Have you had any emergency IT callouts or unexpected IT bills in the last 12 months?

No 1–2 3 or more Not sure

I4 Does your IT setup include automated monitoring that alerts someone before something breaks?

Yes No Not sure

I5 Before you see your estimate — what do you think IT issues are costing your business per year?

Less than $5,000 $5,000–$20,000 More than $20,000 I've never thought about it

Please answer all questions before continuing.

Almost there

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What Is Your IT Really Costing You?

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