About Winbasic

One of Brisbane’s longest established IT Services Companies.

Founder David Webb was writing software and building computers back in 1985. After working in house for companies and government organisations, David established Winbasic in 1996.

Today Winbasic provides the kind of exceptional IT support services that can only be achieved through 40 years experience across a range of technologies and diverse industries. In fact, our experience spans almost every technology developed during the last 4 decades.

It's like chalk and cheese

Cost effective, streamlined on site and remote support

Our overriding focus is always on providing cost effective, clever IT support. This means leveraging new technologies to provide onsite and remote support when needed, avoiding costly site visits.. We service clients who have multiple offices around Australia, and we also have clients in New Zealand, Papua New Guinea, Singapore and Europe.

Innovative, scalable solutions

We offer scalable solutions…tailoring large company solutions to SME requirements and budgets, or applying an innovative solution used in a small business on a large scale.

You will always be greeted on the phone by a person

We won’t implement a support ticket system. Ever!

Client retention average 12 years

To gauge how effective a professional services company is, look at the average client retention rate. Ours is 12 years. We also have clients who have been on our books since our inception. Read what our clients say about this.

Our core values underpin our ability to retain clients:

Integrity, honesty, transparency – never under quote to get a job or overquote to increase our margins
Trust – follow through every time
Mutual respect between client and consultant
Over deliver – leverage extensive industry experience to provide exceptional service and results
Go above and beyond – look for the details
Add value to the company and its bottom line as a whole – not working in silo
Always mindful of the bottom line