There are numerous reasons why we have formed a partnership of 10 years with David Webb from WinBasic as our IT support provider. David is totally reliable, with a focus on delivering solutions while being practical. He has an exceptional understanding of our systems, so much so that we use David’s IT knowledge and solutions in some of our turbine engine test systems.

David is proactive in suggesting ways to achieve our numerous KPIs. He’s also conservative and pragmatic about implementing the latest IT software or platform – he will always ensure the new technology is tried and tested before he uses it on us.

His 24/7 support is critical to our organisation and he has not failed us once in 10 years. We experienced recent power outages which had the potential to be quite costly to us, but David had us back in business within a short period.

David truly is an all rounder who provides exceptional IT support.

Mr Steve Mason
Chief Executive Officer, Asia Pacific Aerospace

When you find someone in business who puts the customer’s interests before their own, you stick with them. David has managed all our IT needs for 10 years – he has a wealth of experience, articulates and explains everything, plus he’s just a great guy. We actually have a lot of fun.  His advice has saved me significant amounts of time and money. We’ve built up a long term partnership and because David’s in it for the long term, he’s vested in my success.

Mike Summers

Owner, Smart Supplies

Our business recently had some major network issues and I contacted Winbasic after hearing about them from a business associate. The team at Winbasic responded rapidly and professionally to the issues we had and resolved with minimal downtime experienced by our business. Impressive.

Richard Van Lieshout

Total Glass Outlet

Winbasic was the perfect choice to assist with the startup of our small business Fractured Industries. They brought the knowledge and expertise from managing large IT systems combined with the exceptional customer service to establish an IT framework for our small design and manufacturing business. In my opinion Winbasic are the only choice in the IT Industry.

Ryan Christensen

Fractured Industries.

The WinBasic consultant moved us from a physical server to a virtual server – the whole process was painless and went without a hitch.

We have a clear and much improved disaster recovery plan which not only gives us peace of mind, it also allows us to focus on our core business.

The guys at WinBasic are fantastic communicators – they take the time to explain our options, they communicate regularly and they are very easy to get along with. Without exception, they have delivered what they’ve said they would do – this just instils trust.

Finally, WinBasic offers a transparent fee structure – a monthly rate that’s fixed and which allows us to budget with confidence.

We can’t fault them – highly recommended.

Always there, always helpful. David and his team are the first people I turn to with a either software or hardware problems. Globally effective and to be commended and recommended.

Kim McChlery

I have worked with David from Winbasic since 2000. During this time Winbasic has assisted us in major infrastructure updates, desktop computers and laptops, software development, networking and general IT support. No problem is too small, and their capabilities on large projects is excellent. The fact that Winbasic partners with, and is accredited by, companies such as IBM, VMware and Cisco means that they have access to the best people and products when it comes to meeting our business’ technology needs.

When dealing with David, you are dealing with a straight shooting, no-nonsense and extremely experienced person who always puts your business first. His ability to integrate with our business, and become part of our team meant that we could get things done faster and more efficiently than we had traditionally been able to do with other suppliers.

Winbasic are one of the longest standing IT solutions companies that we work with, and if you are looking for a long term solution to your technology and infrastructure, I cannot recommend them highly enough.

Chris Huth,

Informed Sources

As third and fourth line support , Winbasic provide Pro active as well as Reactive support to our high pressure design business. They respond quickly and enthusiastically, keep SLA, and communicate both over email and in person – expressively, coherently and articulately. It is this that sets them apart.”

Joey Presto

IT Manager

Winbasic has been providing their IT expertise to NWYAS Inc. for many years and with technology being such a large part of our society we are very lucky to have David and Jason from Winbasic keeping us up and running!

A few years ago, our server crashed which had the potential to be a real disaster for us. David and Jason got on to the problem immediately with remote support. They really put in the hours to ensure we didn’t lose any of our data. In fact, we lost no data and we expereicned very little downtime….they are incredible.

Nothing is too much trouble for the WinBasic team – we can get in contact with them really easily and they are so responsive – not like a lot of other IT companies where you have to ‘take a ticket’. The level of personal service they provide is fantastic.

We are a not for profit, but they treat us with the same great service as their large clients. They help us in a general sense and even dealt with our phone company when we had an issue with telecommunications. And little things like emailing us at the start of the year when there was a heatwave to remind us to keep the air-conditioning on. They even came to our AGM!

David and Jason have gone beyond being our ‘IT support company’ – they are part of our team and we’ll be sticking with them for the long haul.

Christine Robinson/ North West Youth Accommodation Service